•Handle initial client account setup, including price-checking and configuring client and service preferences

•Use Salesforce to track contacts and configure account hierarchy to ensure accurate billing

•Conduct client facing demos of our different platforms, services and products when required

•Verify credentials, employment and education history of candidates by contacting organizations and institutes worldwide

•Update contact database policies and requirements to aid in future verifications within the client service level agreement, standard operating procedures and privacy regulations

•Trained and led back of house staff in brunch, lunch, and dinner services, averaging approx. 180 guests

•Forecasted sales, labour and food costs, and optimized prep routines and production numbers using Squirrel PoS data

•Conducted inventory ordering and invoicing, performed routine line quality / health and safety checks

•Trained and supervised new staff members on workplace procedures

•Developed recipes, prepped ingredients for and conducted brunch, lunch, and dinner service solo for 60 seats

•Proofed, edited and formatted copy and graphics for a 10,000+ page government mining application

•Spearheaded a marketing campaign for BCREA Mobile, leveraged Google Analytics for conversions tracking

•Acted as primary liaison with contracted design firm to perform a company website redesign

•Organized and oversaw editorial planning, drafting, editing, and distribution for all in-house publications

•Managed social media presence via Hootsuite, prepared media analysis reports for quarterly strategy reviews

•Drafted and edited short form sponsored content; ensured consistency to internal and client style guides and brand

•Pitched, drafted, and edited articles about local culture and events for a millennial target audience

•Attended and photographed events as press and conducted interviews in English and French